Refund Policy
Last updated: 6 July 2026
We want you to feel safe buying credits. Questions about a refund: support@tarweej.me.
Refunds within 14 days
You can request a refund within 14 days of purchase for any credits you have not yet spent. We refund the value of your unused credits from that purchase.
Spent credits
Credits you have already used to generate scenes are non-refundable, because the generation cost has already been incurred on your behalf.
How refunds are processed
Refunds are handled by Dodo Payments, our Merchant of Record, back to your original payment method. Processing times depend on your bank or card issuer.
How to request one
Email support@tarweej.me from the address on your account, tell us which purchase you'd like refunded, and we'll take care of it.